Utility 360Utility 360

Terms of Service

Last updated: [10, 2025]

These Terms of Service ("Terms") govern your access to and use of Utility 360 (the "Service") provided by [Company Name] ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility

By using the Service, you represent and warrant that:

  • You are at least the age of majority in your jurisdiction; and
  • You have the authority to enter into a binding agreement with us on your own behalf or on behalf of the organization you represent.

2. Accounts and Security

To use certain features of the Service, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information;
  • Maintain and promptly update your account information; and
  • Maintain the security of your login credentials and accept all risks of unauthorized access to your account.

You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Use of the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

You agree that you will not, and will not permit any third party to:

  • Use the Service for any unlawful or unauthorized purpose;
  • Reverse engineer, decompile, or attempt to extract the source code of the Service;
  • Circumvent, disable, or interfere with any security-related features of the Service;
  • Access the Service to build a competing product or service, or for benchmarking or competitive analysis; or
  • Upload, transmit, or otherwise make available any viruses, malware, or other harmful code.

4. Subscriptions, Fees, and Payments

Access to certain features of the Service may require a paid subscription or incur usage fees. By subscribing to or otherwise paying for the Service, you agree to:

  • Pay all applicable fees in accordance with the pricing and billing terms;
  • Provide accurate billing and contact information; and
  • Authorize us (or our third-party payment processor) to charge your payment method on a recurring basis where applicable.

Unless otherwise stated, all fees are non-refundable. We may change our fees at any time by providing you with prior notice, and such changes will apply to the next billing cycle.

5. Data and Privacy

Our collection and use of personal data in connection with the Service is described in our Privacy Policy. By using the Service, you consent to the collection, use, and sharing of information as described in the Privacy Policy.

You are responsible for complying with all applicable data protection laws in relation to any personal data you process using the Service.

6. Customer Data

You retain all rights to the data, content, and materials that you submit to or store in the Service ("Customer Data"). You grant us a worldwide, non-exclusive, royalty-free license to host, use, process, and display Customer Data solely as necessary to provide and improve the Service.

You represent and warrant that you have all rights, permissions, and consents necessary to submit Customer Data to the Service and to grant the rights described in these Terms.

7. Third-Party Services

The Service may depend on or integrate with third-party products, services, or platforms. Your use of any third-party services is subject to the terms and conditions of those third parties, and we are not responsible for the performance, availability, or security of such third-party services.

8. Intellectual Property

We (and our licensors) own all rights, title, and interest in and to the Service, including all software, technology, designs, trademarks, and other intellectual property rights. Except for the limited rights expressly granted in these Terms, no rights are granted to you, whether by implication or otherwise.

9. Disclaimers

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that any data will be accurate or reliable.

10. Limitation of Liability

To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability arising out of or relating to these Terms or the Service shall not exceed the amount paid by you to us for the Service in the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless [Company Name], its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your access to or use of the Service;
  • Your violation of these Terms; or
  • Your infringement or misappropriation of any intellectual property or other rights.

12. Suspension and Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, pose a security or legal risk, or if we discontinue the Service. Upon termination, your right to use the Service will immediately cease.

You may stop using the Service at any time. If you terminate a paid subscription, any applicable refund will be subject to our then-current refund policy, if any.

13. Changes to the Service

We reserve the right to modify, suspend, or discontinue the Service (in whole or in part) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after any changes to the Terms constitutes your acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the courts located in [City, Country/State], and you consent to the personal jurisdiction of such courts.

16. General

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

17. Contact Us

If you have any questions about these Terms or the Service, please contact us at:

Tekvance Solutions Ltd.
PO. BOX 00100-703252 GPO, Nairobi
Email: info@tekvancesolutions.co.ke

This document is provided for general informational purposes only and does not constitute legal advice. You should consult with a qualified attorney to review and adapt these terms for your specific business and jurisdiction.